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'A Better Approach To Customer Service' by Arron Parkinson.

2 Ways To Deliver Customer Support

Traditional Approach: Go Above & Beyond

“If you want to generate loyal customers through your support channel then you need to go above and beyond and really wow the customer.”

Better Approach: Low Effort Experience

Only 9% of customers with low-effort experiences who reported being disloyal.

Arron Parkinson

Co-founder

Odyssa Abille

Marketing Manager