Job Opening

Job Description

Overview

LevelUp is a specialist agency that provides WordPress technical support for vendors, agencies and website owners. We have been servicing a number of WordPress companies for over 6 years now, and have a rapidly growing team of skilled and passionate WordPress professionals. We are looking to hire a team of Data Entry Specialists for a Fixed Term six (6) month contract.

Responsibilities

• You will be responsible for manual data entry, taking data from one system to entering it into another in the correct format

• You will be responsible for identifying errors in the existing data and following the necessary escalation process where applicable

• You will be responsible for maintaining an average handle time of 5 minutes per entry

Skills & Experience

• 3+ years of data entry experience

• Ability to accurately enter data with minimal errors

• Excellent written and verbal English communication skills

• Experience with Salesforce 

• Experience with Zendesk (nice to have) 

• WPM 70 - 90

Attitude

• A strong team player with a supportive and friendly attitude.

• Has a proactive and can-do approach to work. 

• Is passionate about continuous learning and self-improvement.

Additional Information

• This is a fully remote position with a standard 40-hour fixed-schedule work week.

• It is essential that you have a reliable internet connection as any downtime will significantly impact performance.

• The exact work schedule depends on the client that you are assigned to, but is often an afternoon or night schedule and so having flexibility when it comes to schedule is important.

• We have a company culture that focuses on the well-being of its team members, with a good work life balance and respectful work environment.

• Training will be provided.

• This is a 6 month contract with the potential to be extended in 6 month increments