We'll Fix Your WordPress Site

An hour of unlimited WordPress fixes for $97 $67 (special introductory price)

  • 15 minutes response time guarantee
  • Pay only if you're happy
  • Instant service through our dedicated helpdesk
  • 10 years+ WordPress experience
  • If your fix takes less than an hour, we'll refund you the difference or give you a credit note (minimum charge of $49 applies)
Raise a ticket with our expert customer support team anytime day or night

Instantly Raise conversations with our technical support team

The next time your site goes down or you're having difficulties getting a plugin to work then simply start a conversation with our expert team and we'll resolve the issue for you.

Get started instantly with our onboarding wizard

Add your WordPress website details to our onboarding wizard immediately after signup and our team will get started right away.

Get started instantly with the SiteCare onboarding wizard

Do You Have a Problem or Issue With Your WordPress Web Site?

  • Is your contact form or submission no longer working?
  • Does your visual editor (Elementor, Architect, Divi, BeaverBuilder..) no longer load as expected?
  • Are you experiencing the white screen of death when loading the site?
  • Are you simply having trouble getting a theme or plugin to work as expected?
  • Maybe you experience an internal server error on some of your pages
  • Maybe you're just trying to make a page look a certain way but you can't get it quite how you want it..

no need to bang Your head against the wall...

let us fix it for you

We're here to solve your WordPress problems.

Tell us what issue you're facing and we'll let you know within 15 minutes if we can fix it and how long it will take. You can consider us your WordPress mechanics - we exist to make your life easier so you can get on solving real problems in your business.

Updates

Plugin Conflicts,
Isolation and Debugging

Troubleshooting (If Something isn't Working as Expected)

Minor CSS, HTML and JavaScript fixes

Product Configuration

Content Updates

Hosting Issues

Menu Customization

DNS Issues

Caching

Server Errors

PHP Errors

JavaScript Errors

Backups

Get Your WordPress Site Fixed!

We Use the Same Tools You Use 

15 Minutes Response Time Guarantee

We know that your time is important.  We'll get back to you within 15 minutes to let you know whether we can handle the problem for you and how we'll proceed.

Don't Let Technical Hurdles Get In Your Way...

Let us solve it for you so that you can get on with doing what matters for your business.

Live Helpdesk support

You can reach your support specialist through our helpdesk system.

10 Years of WordPress Experience

We sold our own themes and plugins for 10 years and we've been doing customer support for some of the largest brands in the WordPress ecosystem for the past 5 years.  Your site is in safe hands.

We fix it or we refund you

No risk - either we solve the issue that you're having or we'll refund you the money.

How it Works

Please follow the steps below to get Quick Website Assistance:

Sign Up and Register on This Page

Sign up for a one time fix on this page.

Tell Us What's Wrong

Immediately after sign up, you'll be able to tell us about the issue(s) that you're having with your site. Also you'll send us any access details that we need to solve your issue.

We'll Get Back to You Within 15 Minutes

One of our agents will take a look at your site and get back to you within 15 minutes with details about what how we can proceed.

100% Satisfaction Guarantee

We're very confident in the service that we provide and we're sure that we can solve the majority of issues that you have. However, if you're not happy with our service or the fixes that we've provided for any reason then we'll refund you.

Sign Up for at One-Time Fix

We'll start fixing your issue within the next 15 minutes.

One time fix service

  • Up to one hour of unlimited fixes
  • Live ticket support
  • We'll fix it or your money back
  • Only pay if you're happy

FAQ

How Long Will it Take to Get My Issue Resolved?

We'll jump on your issue within 15 minutes of you sending the issue to us.  Sometimes issues can be resolved quickly, but in other cases, we may need some time to debug and get to the bottom of what's causing it. Usually we can solve an issue within an hour of it being raised, but sometimes we may need longer to isolate and resolve it. We'll keep you in the loop throughout the process so that you know what's going on.

What Kind of Issues Can You Solve?

We have a wide range of expertise on our team so we can solve most issues that you have.  


We are unable to solve issues that require extensive custom programming or bespoke solutions to be built.  In such situations, we can advise what's needed and give you a list of recommended partners to work with depending on the nature of the issue.


If it turns out that we can't fix the issue then we'll let you know and refund your money. 

Do You Offer Phone or Live Chat Support?

We are currently experimenting with live phone / chat support but the service is in beta. If you'd like to be part of our beta program, then let us know.

Upgrade to a WordPress SiteCare Plan for Full Peace of Mind

  • Receive ongoing 24/7 technical support and help every month. Reach us at any time
  • Hourly, daily and weekly site backups for peace of mind
  • Speed audit and setup for higher rankings
  • Plugin and theme updates
  • Content updates, display fixes and plugin conflict resolution
  • Security audit and setup so your site is secure. Ongoing monitoring
  • Uptime monitoring
>