About LevelUp
We're an Employer of Record Company Based in Manila, Philippines
Originally founded in 2017 as a managed WordPress technical support service, we have since expanded to become an employer of record and grown to more than 100 team members across 7 countries.
Customers served!
1 +Years of experience
Customers served!
1 +Team members
Customers served!
1 +Clients
Customers served!
1Countries
What began as a private customer support division for one of our co-founder's previous software companies has evolved into a growing offshore staffing company.
During our first five years, we were the first company solely dedicated to providing WordPress technical support solutions to software vendors. Our commitment to quality quickly earned us recognition, and we partnered with some of the biggest names in the industry—many of whom are still with us today.
It soon became clear that our clients needed assistance in other areas of their business as well; they asked us for digital marketers, designers, chat support, PPC marketers, and more.
Initially focused on our core expertise in WordPress tech support, we began to branch out. We developed a system to match our clients with talented Filipinos in any role and achieved considerable success.
We have grown organically year by year and now have over 100 team members across seven countries. We are founder-led and highly quality-focused. Our mission is to help you find the right talent for your team while building an amazing workplace for our team members and we are extremely passionate about what we do.
The Leadership Team
COO
Arron Parkinson
With a background of IT project management and having been a partner in a recruitment agency, Arron brings a wealth of knowledge and experience to the table. At LevelUp, Arron is chief of operations and ensuring the smooth day to day running of the company.
HR
Katinca Tapia
With over 15 years experience in HR service delivery, Katinca has a proven record in implementation and stakeholder management. Katinca has the extremely important role of heading up Human Resources at LevelUp
Sales & Marketing
Maher Mahbouby
Maher has 15+ years experience with sales and marketing and a proven track record of ROI across diverse industries. He's responsible for our sales and marketing campaigns at LevelUp
Recruitment
Anna Galve
Anna has a decade of experience in end-to-end recruitment, successfully placing top talent across EMEA for multinational clients, with a particular focus on hard-to-find technical roles. At LevelUp, Anna is head of finding the perfect fit for all our clients.
Managing Director
Paul McCarthy
Having co-founded his first company 15 years ago and successfully exiting from his previous venture in 2022, Paul continues to enjoy working with tech companies and furthering his growth. At LevelUp, Paul is responsible for the overall vision and direction of the company
How We LevelUp
Our 5 Core Values
We Solve Problems
- Bring the glue
- Deliver results
- Unlock the path
- Genuinely get a high from solving problems
- Take the reins
We Sweat the Small Stuff
- Act like a detective
- Become a detail-oriented ninja
- Always triple check
We are Better Today than Yesterday
- Get your reps in
- Start with the end in mind
- Dive deep
- Know your stuff
We Step up to the Plate
- Take responsibility - blame no one
- Be vulnerable - you're not perfect
- See things through
We do the Right Thing
- Trust is the key
- Be an open book
- If mum was watching...
©2025 LevelUp, Privacy policy